TeleMate.Net Software is providing a release update to all NetSpective WebFilter systems version 5.0 and greater to address changes in Google’s Chrome Web Browser. This update, Version 5.2.18 is ready to be applied to your systems now by accessing the NetSpective Update screen. From the Update screen, select the “Get Updates” button, and then press the “Install Update” button. NetSpective will need to reboot to complete the install process.

Over the past few weeks, Google has updated the Chrome Web Browser to use a new revision of the QUIC network protocol. This change effects NetSpective WebFilter’s ability to render policy reminders, safe search enforcement, and other Google-specific features in both the Inline deployments and all Remote Agents. We recommend that you apply this update.

If your NetSpective WebFilter is in a Passive deployment, the QUIC protocol should be blocked at the network firewall by denying UDP on port 80 and 443. We recommend you contact your firewall vendor for assistance.

NetSpective Remote Agent for macOS officially supports version 10.12 Sierra.

NetSpective Remote Agent for Windows was digitally signed with an SHA-2 certificate required for Windows 10. If you are using Windows 7 or Windows Server 2008, you will be required to have the latest Windows Updates or at least have the updates mentioned in KB3033929

If further explanation is required, contact TeleMate.Net Software Technical Support at +1(678) 589-7120 or, or visit their website at